Support

HANDMADE PAPER

Our handmade papers are made out of 100% plant fibers. Medium to heavy weight (unless specified in description) and are ready to accept ink or paint. Made with love and care in Illinois, USA.

 

PROCESSING & SHIPPING

Processing Time

In stock items will usually ship between 1 - 3 business days. Custom Orders will vary based on order, please contact us to discuss and manage expectations.

Domestic and International Shipping

We ship domestic and to select international countries. However, for international shipping, we will not be held responsible for any customs duties & taxes, brokerage fees or any other types of fees, or any shipping delay. If you don't see a specific country at checkout, please feel free to reach out to us by clicking this link.

  

RETURNS AND REFUNDS

We will gladly accept returns if you are unhappy with your purchase. All items must be returned within 30 days from the date of purchase. Items must be unused and in pristine condition to qualify for a refund. For your convenience, we will email you a return shipping label to help you with your return. Once we receive the items, we will start to process your refund minus the shipping fee.

We won’t accept refunds on custom orders, bulk orders, or sale items.

To start your return process, please reach out to us at hello@zionpaper.com or this link.

 

CUSTOM ORDERS 

We are more than happy to know more about your custom order. We ask that you give plenty of lead time before placing an order. Please contact us at hello@zionpaper.com or by clicking this link to discuss.

 

PRIVACY POLICY

Please click this link to view our Privacy Policy.

 

TERMS & CONDITIONS

Please click this link to view our Terms & Conditions.